Digital Banking issue disrupted services DBS users for more than 15 hours – DBS Bank and POSB users faced digital banking issue for more than 15 hours on Tuesday, recurred on this Wednesday morning (Nov 24).
“Unfortunately, yesterday’s digital banking issue has recurred and this has affected our services, We know this has affected many of our customers, and we are doing our best to resolve the situation. We apologise for the inconvenience caused.” said DBS in a Facebook post.
More than 360 outage reports were made at 9.15am, according to outage monitoring website Downdetector, which tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform.
DBS also took some services – such as digibank and e-commerce transactions – offline from 10pm to 11pm on Tuesday night as part of recovery efforts.
Payment services provider Nets said in an updated Facebook post at around 9am on Wednesday that its eNETS Debit service has been fully restored.
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Read more about Digital Banking issue disrupted services DBS users for more than 15 hours news at https://www.straitstimes.com/singapore/consumer/dbs-posb-digital-banking-services-restored-after-over-15-hours-of-disruption