Simply choose your preferred method and follow these easy steps.
Cash pickup – Send to any of our 6100+ agent locations in Thailand
1. Visit a Western Union agent location.
2. Provide your sender’s details, including the Money Transfer Control Number (MTCN).
3. Show a government-issued photo ID.
4. Get your money once your details have been verified.
Bank account – Send directly to their bank account in Thailand from Singapore, and receive in 1-2 banking days
Provide your sender these details:
1. Your bank account details
– Your name as per bank records
– Bank name
– Account number
– Bank code
2. The purpose of remittance.
3. Your address and mobile number.
What documents can I use to pick up money in Thailand?
You need to present any official government-issued ID or a valid International passport, Thai National ID card, Thai driver’s license, other Thai government issued ID, Civil Servant ID, Alien card to pick up money at a Western Union agent location. Acceptable IDs are subject to the Banking laws and regulations of Thailand.
How do I know if my money transfer has been received?
You can go to “Track a transfer” at wu.com or on the Western Union app. There you can type in the sender’s name and the money transfer control number (MTCN) and you’ll get an update on the latest status of your money transfer.
You can also call Westernunion.com customer service center at +66 2101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to [email protected]
How do I pick up a money transfer?
You can pick up the money at any Western Union agent location. You’ll need to provide the following information:
-The sender’s full name.
-The country where the money was sent from.
-The amount that was sent.
-The tracking number ( MTCN – Money Transfer Control Number).
-Acceptable IDs are also required.
-For more information, please visit your nearest Western Union agent location, or call Westernunion.com customer service center at +66 2101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to [email protected].
How does a Western Union® agent pay out a money transfer?
Money transfers will generally be paid in cash. Other restrictions may apply. For more information, please visit your nearest Western Union agent location, or call Westernunion.com customer service center at +662 101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to [email protected]
How much does it cost to receive money?
All fees are paid by the sender.
1. Start your transfer. Pay in SGD with your debit card or credit card, or send the money from your online banking.
2. Get the best rate out there. The real and fair mid-market exchange rate.
3. Money is locally delivered. The recipient gets money in their currency directly from local bank account.
Your loved one sent you money. What’s next?
Money was sent to your bank account?
You don’t need to do anything. The money will be automatically deposited
How receive money in person at a MoneyGram agent location in Thailand.
With thousands agent locations worldwide, it’s easy to receive money from a location near you.
1.Find a location
Find a MoneyGram location near you via this website http://moneygram.co.th/en/en-locator
2.Complete the form, if applicable
Complete a simple receive form entering the reference number given to you by the sender.
3.Receive your funds
Hand the completed form and your valid photo I.D. to the agent to receive your money.
* Timing of funds availability is subject to banking hours and compliance with regulatory requirements.
Partner with us?
If you are a remittance provider and like to be part of us, we welcome you. Simply register with us here and our representative will contact you shortly and get you started on our website.
As always, for money changers’ rates visit