WorldRemit guide to send money from Malaysia Now you can send money from Malaysia to your family or friends abroad via WorldRemit. Check out WorldRemit’s rates at Remit.CashChanger Website here.
Here are the frequently asked questions about WorldRemit.
Is WorldRemit licensed by the financial regulator in Malaysia?
WorldRemit (Malaysia) SDN BHD (201701022958) is approved by the Central Bank of Malaysia with a Class-B license to provide digital money remittance services.
Who is eligible to use the WorldRemit service in Malaysia?
The WorldRemit service can be used by any individual who fulfills the following criteria:
- Is at least 18 years old
- Has a valid government-issued photo ID (see below for acceptable documents)
- Has a Malaysian internet banking account (for FPX) or a debit card issued by a Malaysian Bank
What type of document is acceptable to verify my identity in Malaysia?
The acceptable identity documents vary according to your status:
- Malaysian: National Identity Card, Passport, MyTentera
- Permanent Resident: MyPR, Foreign Passport
- Foreigner National: Foreign Passport
Driving license is not accepted as a verification ID for WorldRemit Malaysia.
What are the charges for sending money with WorldRemit?
WorldRemit are transparent about the charges incurred on every transfer. You will only pay the transaction fee as shown on screen before you make payment for your transfer.
What is an exchange rate?
Exchange rate is the price of one currency in terms of another currency. This conversion rate is used to send money in one currency to a country using another currency.
How do I pay for my transfer from Malaysia?
You can make the payment for your transfer by:
- Bank transfer: You can make payment via FPX automatically to WorldRemit’s account. Details will be displayed on the payment screen.
- Debit card: Please note that credit card payments are not accepted by WorldRemit.
How much money can I send per day?
You can send up to RM30,000 per day. There is a RM14,500 limit on any single transaction. However, there may be additional restrictions on the amount that can be sent to certain countries. In the event your transaction value exceeds the daily limit, WorldRemit Customer Support will contact you to request additional documents to facilitate further transactions. Kindly note that the FPX maximum daily transaction limit is RM30,000 and is subject to your internet banking limit setting.
Frequency
You can transact up to 10 times per month provided that the total value of cumulative transactions does not exceed RM30,000 per day. WorldRemit will also analyze your transaction patterns for risks as part of our obligations as a licensed entity.
Do I have to enter the recipient details every time I send money?
For your first transaction to a new recipient, you will need to enter all the required details. For your convenience, those recipient details will be saved securely and can be easily selected for any future transactions. You can edit or update saved details at any time.
How do I check the status of my transaction?
You can check the status of your transaction at any time by logging in to the WorldRemit website or mobile app.
Do I get a receipt/proof for my transaction?
Yes, a unique transaction number will be provided to you for every transfer with WorldRemit.
How do I get in touch with Customer Service about WorldRemit guide to send money from Malaysia?
You can access WorldRemit’s customer support via:
– Live chat here
– Contact us at +60 1800 818 717
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